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Our new mobile banking apps provide improved functionality including:
The mobile apps are available from the App store and Google Play store. Search for “COPFCU Mobile” to find our apps quickly.
COPFCU is excited to provide free Mobile Check Deposit. Deposit checks at your convenience 24×7 using your smartphone or tablet. Deposits are posted 4 times a day, 7 days a week to ensure quick availability.
Check Deposit Tips
Mobile web can be accessed by going to copfcu.com from a mobile device or tablet and logging in to It’sMe247 Online Banking. Mobile apps can be downloaded from iTunes® and Google Play. Simply search for “COPFCU Mobile” to find our new apps.
Note: The same login credentials (username and password) will be used to access mobile banking and online banking. Also, Android app users must delete the old app and then download and install the new COPFCU Mobile App from Google Play.
Our upgraded Bill Pay service integrates seamlessly with our new Online Banking and Mobile Banking systems, making it easy for you to pay your bills and manage your finances from wherever you are, on any device you choose.
Additional features include:
Receive banking information in a convenient way by texting us at IM247 (46247)! With text banking, you can send a text message command to receive text message replies regarding the balance of your savings, checking, certificate, loan and credit card accounts.
To enroll in Text Banking, log in to It’s Me 247 Online Banking and hovering over the “Go Mobile” button. Then click Text Banking to access the enrollment screens.
Apple Pay is available for COPFCU Visa Platinum Rewards Credit Cards as well as all COPFCU MasterCard Debit Cards. For members with an iPhone 6 or later version, you can make payments at thousands of stores and inside participating apps, with just the touch of a finger.
Even better, Apple Pay is more secure than swiping your card at a retailer. Why? For 2 reasons:
Learn more about Apple Pay.
Google Pay (formerly Android Pay) is currently available for our MasterCard Debit Cards. Members with a compatible smart phone can use Google Pay at millions of stores across the US and inside your favorite apps, with just the touch of a finger.
Even better, Google Pay is more secure than swiping your card at a retailer. Why? For 2 reasons:
Learn more about Google Pay.
Samsung Pay is now available for COPFCU Visa Platinum Rewards Credit Cards as well as MasterCard Debit Cards. Members with a compatible smart phone can use Samsung Pay at millions of stores across the US and inside your favorite apps, with just the touch of a finger.
Even better, Samsung Pay is more secure than swiping your card at a retailer. Why? For 2 reasons:
Learn more about Samsung Pay.
What types of mobile banking are available?
How do I start using mobile banking?
I’m enrolled in Online Banking. Can I use my Online Banking credentials to access Mobile Banking?
YES, you must use the same username and password to access It’s Me 247 Online Banking, the iPhone and Android apps, and It’s Me 247 Mobile Web.
I can’t remember my password. How do I reset it?
Please call the credit union to have your password reset.
I’m locked out of Mobile Banking. How do I unlock my account?
Please call the credit union to have your account unlocked.
I was registered for Mobile Banking, but I just changed my mobile device, phone number and/or service provider. What should I do?
For Mobile Web, do I have to type address every time I want to access mobile banking?
No, you can bookmark https://m.itsme247.com/283 on your mobile device.
For It’s Me 247 Text Banking, what is the short code?
After enrollment, text commands to IM247 (46247).
Where can I get a list of the most common text banking commands?
A list of text banking commands will be provided to you during the text banking enrollment process.
Is mobile banking secure?
Yes, all versions of our mobile banking applications use the latest and most advanced security features available. Using Mobile Banking is just as secure as using Online Banking. All information transferred over-the-air to your mobile device is encrypted with 128-bit technology, making it extremely secure.
If my phone is lost or stolen, is my information safe?
Yes, your information is safe. Login details and financial information are never stored on your mobile device. To add another layer of security, you should also enable a password on your mobile device. If your device is lost or stolen, you should contact your mobile provider immediately to disable the device.
What items can be deposited?
Any check that is made payable to you and is drawn on a US Credit Union or Bank will be accepted for deposit.
What items will not be accepted?
The check must be endorsed.
If the check does not bear the payee’s endorsement, we will not approve the check for deposit.
What are the deposit limits?
When will funds be posted to my account?
How often are mobile check deposits posted?
COPFCU posts mobile check deposits 4 times per day, 7 days per week to ensure timely availability of your funds in most cases. Please note that unclear/unreadable check images, amount mismatches or missing information will cause a delay in the posting of your check deposit. We reserve the right to place a longer hold on any item that we have reason to believe will be returned.
When will funds be available in my account?
Our normal check hold policy will apply, although we reserve the right to place a longer hold on any item that we have reason to believe will be returned.
How long should I keep a check that I’ve deposited?
Keep your check(s) in a secure area for at least 2 weeks after you’ve made your deposit. Make sure the deposit is posted to your account and then destroy the check.
If you have any additional questions about our Mobile Check Deposit Service, please call us at 513-381-2677.