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Bank-by-Phone Banking at your fingertips

Our upgraded bank-by-phone system makes taking care of your credit union business faster, easier and safer!

Here are first-time login instructions:

  1. Call 1-844-891-0909.
  2. Enter your member number, then press #.
  3. Enter your temporary PIN (the last four digits of the Primary Accountholder’s Social Security number), then press #.
  4. You will be prompted to enter a new PIN, then press #.
  5. Confirm your new PIN.
  6. Select a Main Menu Option:
    1 – Account inquiries, including balances and recent transactions
    2 – Funds transfers
    3 – Hear current rates or calculate estimated loan payments
    4 – Change your PIN
    5 – Change to a different member number
    6 – Other CU services, including locations and hours
    8 – Repeat this menu
    9 – End the call
    0 – CU Talk Tutorial (press * to exit the tutorial and return to the main menu)

Note: The CU Talk Bank-by-Phone system can only be accessed by calling the new toll-free number listed above.