2017 Systems Upgrade
Exciting changes are on the way!
Because we’re committed to providing you with speedy, secure and innovative service, we will be upgrading many of our systems February 1st – 2nd, 2017. This upgrade is necessary because our current systems are being discontinued in the near future.
Systems to be upgraded February 1st – 2nd include:
- Transaction and loan processing system
- Online banking
- Mobile banking
- Bank-by-phone system
- Bill pay
The upgrade of these systems will allow us to serve you even better with:
- Online account opening
- Electronic loan document signing from your home, office or mobile device
- Mobile bill pay
- Transaction receipts saved to your online banking “strong box”
Branch Schedules & Systems Will Be Affected.
Because of the complexity involved with upgrading our systems, all COPFCU branches will be closed Wednesday, February 1st and Thursday, February 2nd. In addition, the systems noted above will be unavailable starting at 5:00 p.m. on January 31st. The new upgraded versions of these systems will be available by 8:30 a.m. on Friday, February 3rd and all COPFCU branches will be open for their normal business hours on Friday. Additionally, all COPFCU branches will be open on Saturday, February 4th from 9:00 a.m. to 1:00 p.m. to serve your needs after the upgrade.
Bookmark this Webpage for the Latest Information.
This systems upgrade webpage will house the latest information on the upgrade and will eventually house important information you will need to make your upgrade experience a breeze. Check this page often, but don’t forget to review your paper mail and emails from COPFCU. Systems upgrade information will be coming to you through all of these formats.
What Can You Do Now?
Please make sure that your contact information is up-to-date with us. It’s very important that we have your correct mailing address, mobile & home telephone numbers, and email address. We will be sending important information to you regarding the upcoming changes to our systems, and we want to make sure that they make it to you. Log on or visit us to update your information today.
We’re excited to bring you these new, state-of-the-art systems and we hope you are too! Be on the lookout for more information as February approaches.