Here are first-time login instructions:
- Call 1-844-891-0909.
- Enter your member number, then press #.
- Enter your temporary PIN (the last four digits of the Primary Accountholder’s Social Security number), then press #.
- You will be prompted to enter a new PIN, then press #.
- Confirm your new PIN.
- Select a Main Menu Option:
1 – Account inquiries, including balances and recent transactions
2 – Funds transfers
3 – Hear current rates or calculate estimated loan payments
4 – Change your PIN
5 – Change to a different member number
6 – Other CU services, including locations and hours
8 – Repeat this menu
9 – End the call
0 – CU Talk Tutorial (press * to exit the tutorial and return to the main menu)
Note: The CU Talk Bank-by-Phone system can only be accessed by calling the new toll-free number listed above.