If you are using a screen reader or other auxiliary aid and are having problems using this site, please contact us at 513-381-2677. All products and services available on this site are available at all COPFCU locations. COPFCU is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards and guidelines. We are actively working to further increase accessibility and usability of our website for everyone. (close)

Contact Us We are here to help!

Scroll down to find our local branch contact information, hours of operation and important contact numbers. Please see our locations page to search by zipcode.

Email Us

General Inbox
  • This field is for validation purposes and should be left unchanged.

Assistance By Service

ForRegardingContact
Bank-By-phone24/7 Balance & Transfers1-844-891-0909
Bill PayAll Payment Inquiries1-800-810-0221
WealthPoint AdvisorsFinancial Planning1-513-923-2100
Insurance by TruStage™Auto1-855-483-2149
Homeowners, Condos, Rentals1-800-813-0827
Life1-888-888-0376
MasterCard Debit Cards24/7 Apple Pay Help1-855-553-4291
24/7 Samsung Pay Help1-855-648-2862
24/7 Android Pay Help1-855-648-2862
24/7 Fraud, Lost or Stolen1-866-820-8781
Mobile BankingAll Inquiries1-800-810-0221
Student Loans - UndergraduateGeneral Inquiries1-855-267-4214
Payment/Balance Inquiries1-800-723-2210
Visa Credit Cards24/7 Apple Pay Help1-800-808-7230
24/7 Balance Line1-800-808-7230
24/7 Fraud, Lost or Stolen1-800-808-7230

Local Branches

Main Office - Queensgate

LocationDayHours
Cincinnati Police Federal Credit Union
959 W 8th St
Cincinnati, Ohio 45203

Phone Number: 513-381-2677 or 1-800-810-0221
Fax Number: 513-381-3010		Monday8:30 am - 5:00 pm
Tuesday8:30 am - 5:00 pm
Wednesday8:30 am - 5:00 pm
Thursday8:30 am - 5:00 pm
Friday8:30 am - 5:00 pm
SaturdayClosed
SundayClosed

Colerain

LocationDayHours
Cincinnati Police Federal Credit Union
3550 Springdale Road
Cincinnati, Ohio 45251

Phone Number: 513-385-4808 or 1-800-459-2291
Fax Number: 513-385-2011		Monday9:00 am - 5:00 pm
Tuesday9:00 am - 5:00 pm
Wednesday9:00 am - 5:00 pm
Thursday9:00 am - 5:00 pm
Friday9:00 am - 5:00 pm
Saturday9:00 am - 1:00 pm
SundayClosed

Reading

LocationDayHours
Cincinnati Police Federal Credit Union
9231 Reading Road
Cincinnati, Ohio 45215

Phone Number: 513-948-1234
Fax Number: 513-948-1503		Monday9:00 am - 5:00 pm
Tuesday9:00 am - 5:00 pm
Wednesday9:00 am - 5:00 pm
Thursday9:00 am - 5:00 pm
Friday9:00 am - 5:00 pm
SaturdayClosed
SundayClosed
A credit Union for the Public Sector - serving our members competitive rates since 1935.