If you are using a screen reader or other auxiliary aid and are having problems using this site, please contact us at 513-381-2677. All products and services available on this site are available at all COPFCU locations. COPFCU is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards and guidelines. We are actively working to further increase accessibility and usability of our website for everyone. (close)

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Scroll down to find our local branch contact information, hours of operation and important contact numbers. Please see our locations page to search by zipcode.

Assistance By Service

Bank-By-phone24/7 Balance & Transfers1-844-891-0909
Bill PayAll Payment Inquiries1-800-810-0221
WealthPoint AdvisorsFinancial Planning1-513-923-2100
Insurance by TruStage™Auto1-855-483-2149
Homeowners, Condos, Rentals1-800-813-0827
MasterCard Debit Cards24/7 Fraud Line1-800-808-6402
24/7 Lost or Stolen Line1-800-528-2273
24/7 Mobile Wallet Verification1-800-663-7354
Mobile BankingAll Inquiries1-800-810-0221
Mobile Wallet Debit & Credit Card VerificationApple Pay1-800-663-7354
Samsung Pay1-800-663-7354
Google Pay1-800-663-7354
Student Loans - UndergraduateGeneral Inquiries1-855-267-4214
Payment/Balance Inquiries1-800-723-2210
Visa Credit Cards24/7 Balance Line1-844-891-0909
24/7 Fraud Line1-800-808-6402
24/7 Lost or Stolen Line1-800-528-2273
ScoreCard Rewards1-800-854-0790
24/7 Mobile Wallet Verification1-800-663-7354

Local Branches

Main Office - Queensgate

Cincinnati Police Federal Credit Union
959 W 8th St
Cincinnati, Ohio 45203

Phone Number: 513-381-2677 or 1-800-810-0221
Fax Number: 513-381-3010
Monday8:30 am - 5:00 pm
Tuesday8:30 am - 5:00 pm
Wednesday8:30 am - 5:00 pm
Thursday8:30 am - 5:00 pm
Friday8:30 am - 5:00 pm

Blue Ash

Cincinnati Police Federal Credit Union
9300 Kenwood Road
Blue Ash, OH 45242

Phone Number: 513-948-1234 or 1-800-810-0221
Fax Number: 513-948-1503
Monday9:00 am - 4:30 pm
Tuesday9:00 am - 4:30 pm
Wednesday9:00 am - 4:30 pm
Thursday9:00 am - 4:30 pm
Friday9:00 am - 4:30 pm


Cincinnati Police Federal Credit Union
3550 Springdale Road
Cincinnati, Ohio 45251

Phone Number: 513-385-4808 or 1-800-459-2291
Fax Number: 513-385-2011
Monday9:00 am - 5:00 pm
Tuesday9:00 am - 5:00 pm
Wednesday9:00 am - 5:00 pm
Thursday9:00 am - 5:00 pm
Friday9:00 am - 5:00 pm
Saturday9:00 am - 1:00 pm
A credit Union for the Public Sector - serving our members competitive rates since 1935.