If you are using a screen reader or other auxiliary aid and are having problems using this site, please contact us at 513-381-2677. All products and services available on this site are available at all COPFCU locations. COPFCU is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards and guidelines. We are actively working to further increase accessibility and usability of our website for everyone. (close)

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Scroll down to find our local branch contact information, hours of operation and important contact numbers. Please see our locations page to search by zipcode.

Assistance By Service

ForRegardingContact
Bank-By-phone24/7 Balance & Transfers1-844-891-0909
Bill PayAll Payment Inquiries1-800-810-0221
Insurance by TruStage™Auto1-855-483-2149
Homeowners, Condos, Rentals1-800-813-0827
Life1-888-888-0376
MasterCard Debit CardsCard Activation1-833-801-0378
Fraud/Disputes1-866-279-1399
Lost/Stolen - USA1-833-933-1681
Lost/Stolen - International1-812-647-9794
Mobile Wallet Verification1-833-498-3043
PIN Change1-833-801-0378
Mobile BankingAll Inquiries1-800-810-0221
Mobile Wallet Debit & Credit Card SupportApple Pay1-800-676-2775
Samsung Pay1-800-726-7864
Google Pay1-800-419-0157
Student Loans - UndergraduateGeneral Inquiries1-855-267-4214
Payment/Balance Inquiries1-800-723-2210
Visa Credit CardsCard Activation1-833-801-0378
Fraud/Disputes1-866-279-1399
Lost/Stolen - USA1-833-933-1681
Lost/Stolen - International1-812-647-9794
Mobile Wallet Verification1-833-498-3043
PIN Change1-833-801-0378
ScoreCard Rewards1-800-854-0790

Local Branches

Main Office - Queensgate

LocationDayHours
Cincinnati Police Federal Credit Union
959 W 8th St
Cincinnati, Ohio 45203

Phone Number: 513-381-2677 or 1-800-810-0221
Fax Number: 513-381-3010		Monday8:30 am - 5:00 pm
Tuesday8:30 am - 5:00 pm
Wednesday8:30 am - 5:00 pm
Thursday8:30 am - 5:00 pm
Friday8:30 am - 5:00 pm
SaturdayClosed
SundayClosed

Blue Ash

LocationDayHours
Cincinnati Police Federal Credit Union
9300 Kenwood Road, Suite A
Blue Ash, OH 45242

Phone Number: 513-948-1234 or 1-800-810-0221
Fax Number: 513-948-1503		Monday9:00 am - 5:00 pm
Tuesday9:00 am - 5:00 pm
Wednesday9:00 am - 5:00 pm
Thursday9:00 am - 5:00 pm
Friday9:00 am - 5:00 pm
Saturday9:00 am - 1:00 pm
SundayClosed

Colerain

LocationDayHours
Cincinnati Police Federal Credit Union
3550 Springdale Road
Cincinnati, Ohio 45251

Phone Number: 513-385-4808 or 1-800-459-2291
Fax Number: 513-385-2011		Monday9:00 am - 5:00 pm
Tuesday9:00 am - 5:00 pm
Wednesday9:00 am - 5:00 pm
Thursday9:00 am - 5:00 pm
Friday9:00 am - 5:00 pm
Saturday9:00 am - 1:00 pm
SundayClosed