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Category Archives: Uncategorized

Update on Visa Credit Card Fraud Event from 3/25/2020

March 26, 2020 | Uncategorized

Updated Information on Visa Credit Card Fraud Event – Attempted Charges from Paris, France Dear Members, We wanted to provide an update on the Visa fraud from March 25, 2020. We have been in constant communication with Visa’s Fraud Department and are pleased to report that the fraud was detected, stopped and no member information […]

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**Update: Blue Ash Branch Back Open**

January 21, 2020 | Uncategorized

Our Blue Ash Branch is back open after being temporarily closed due to a power outage that affected the internal systems of the building. We apologize for any inconvenience this may have caused you during the outage.    

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**ID Protect Alert for COPFCU Credit Cards**

Dear Members, Today you may have received an ID Protect alert for your COPFCU Visa Platinum Rewards Credit Card stating that your card has been “Transferred/Sold” and to contact us for further details. Your COPFCU Visa Platinum Rewards Credit Card has not been transferred or sold to another financial institution. This alert has been generated […]

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**Phone System Upgrade on Friday, 6/28 – Brief Outages May Occur**

June 28, 2019 | Uncategorized

Dear Members, On Friday morning, June 28th, our phone systems will be upgraded. As a result, you may be unable to call us for a brief time while the upgrade is performed. We apologize for any inconvenience this may cause you.

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Important Notice About Tax Refund Checks

February 1, 2019 | Uncategorized

As we head into tax-filing season, we encourage all members to review our Important Notice About Tax Refund Checks. If you have any questions about our policies, please contact us.

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