Category Archives: Uncategorized
**Update: Blue Ash Branch Back Open**
Our Blue Ash Branch is back open after being temporarily closed due to a power outage that affected the internal systems of the building. We apologize for any inconvenience this may have caused you during the outage.
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**ID Protect Alert for COPFCU Credit Cards**
Dear Members, Today you may have received an ID Protect alert for your COPFCU Visa Platinum Rewards Credit Card stating that your card has been “Transferred/Sold” and to contact us for further details. Your COPFCU Visa Platinum Rewards Credit Card has not been transferred or sold to another financial institution. This alert has been generated […]
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**Phone System Upgrade on Friday, 6/28 – Brief Outages May Occur**
Dear Members, On Friday morning, June 28th, our phone systems will be upgraded. As a result, you may be unable to call us for a brief time while the upgrade is performed. We apologize for any inconvenience this may cause you.
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Important Notice About Tax Refund Checks
As we head into tax-filing season, we encourage all members to review our Important Notice About Tax Refund Checks. If you have any questions about our policies, please contact us.
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Fraudulent “Visa Special” Phone Calls
Dear Members, Recently, we have received a number of calls from members saying that they have received a recorded telephone call promoting a Visa special to lower their interest rate. The call appears to come from a local number with the same 6-digit prefix as your home or mobile phone number. This is a confirmed […]
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