July 24, 2014 | Tips, Tricks and Member Safety. Share this article:
We wanted to alert you of a Phishing Scam that is currently underway. “Phishing” is an attempt to trick you into revealing your sensitive information (including bank account information). The fraudsters may call you, produce text messages, emails, voice mails, and even websites that on the surface appear to be from a legitimate organization or trusted source. At this time, we want to make you aware of this latest scam so that you can recognize these fraudulent attempts and protect yourself against them.
In this case, the format being used is an automated phone call from the phone numbers (201)689-5276 and (256)273-5554. The automated call tells the person that their card (debit or credit) has been compromised and asks them to follow prompts that request the person’s card number and PIN. This is a fraudulent call.
If you receive this phone call, please do not provide any information. We would like to remind you that COPFCU and other reputable financial institutions will never contact you (whether via phone call, text message, email, or voice mail) and ask you to provide account or personal information. Legitimate sources already have this information. If you receive this type of call, do not provide any information. If you are suspicious of any communication that appears to be from Cincinnati Police Federal Credit Union, we urge you to call us immediately.
To avoid becoming a victim of a Phishing scam on any of your financial accounts, COPFCU offers the following advice:
- Reputable companies normally refer to customers by their full names in any communication. If an email or caller does not refer to your full name, it may be a scam.
- You should not call a telephone number provided in a text message, telephone call, voice mail or an e-mail regarding possible security issues with any credit card or checking account. You should call the phone number on the back of your credit / debit card or on your account statement to report security concerns.
- If anyone claiming to be a financial institution or credit / debit card provider calls and requests your account number or any other information, hang up and call the phone number on the back of the credit / debit card or on your account statement and report the attempt. If the call was legitimate, the financial institution will have knowledge of it.
- If you have provided any personal information through these fraudulent phone calls, text messages or websites, you should immediately contact your financial institutions to take corrective measures.
Again, the purpose of this communication is to make you aware of this latest phishing scam. If you have any questions regarding this information or believe you may have been impacted by this scam, please call us immediately.