Privacy Policy

Our pledge to you

The Cincinnati Police Federal Credit Union respects your privacy. We know how important it is to protect the personal and financial information you entrust to us. You can be confident that your privacy is a top priority of this Credit Union.

We use voluntarily provided, personally identifying information to respond to your requests for information or services, and we use state-of-the-art technology to protect the privacy of that information, as do our suppliers and partner organizations. However, as with any use you make of the Internet, there is always the possibility that an unauthorized party will intercept information. Although we cannot guarantee that no unauthorized party will obtain information about you as a result of your visit to our web site, we assure you we will continue to do everything we can to protect your privacy, and we will not release any confidential information about you.

This document specifically describes how we use the information we receive about you when you use this site.

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How we use your IP address

The only data we collect and store during your visit to our Web site are

  • Your IP number (the unique number that identifies your computer-it does not contain any personal information about you).
  • The pages you request during each site visit and the date and time of those requests.

We use this information to generate statistics and measure site activity to improve your online banking experience.

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How we use cookies.

Our site uses "cookies" to make your experience at our site specific to you. Currently, if you set your browser to reject cookies, you cannot use some sections of this site. We may also use cookies to keep track of how you found our site (such as what link to COPFCU.com you may have clicked from another site).

(A cookie is a tiny amount of data that's sent to your Web browser from a Web server and is stored on your computer's hard drive. Cookies are generally used to help Web sites identify their users and determine the status of a transaction.)

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How personally identifying information about you is collected

The Cincinnati Police Federal Credit Union collects personally identifying information about you from the following sources:

  • Information you provide voluntarily in online applications or other online forms
  • Information from our databases about your transactions with us or other organizations
  • Information we receive from consumer-reporting agencies

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When information about you is disclosed

In order to offer a broader array of products and services to our members, CPFCU partners with other businesses and financial institutions. The Credit Union's Board of Directors has approved each of these arrangements.

We may disclose all of the information we collect as described above to other financial institutions with whom we have joint agreements in order to complete transactions and to provide you with certain financial opportunities.

We may also disclose information we collect about you under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, protect the security of our financial records, or follow your instructions.

The Cincinnati Police Federal Credit Union continues to develop new opportunities for our members. In doing so, we reserve the right to disclose personal identifying information such as information we receive from you on applications or other forms. We will only release this information to business partners that follow strict confidentiality requirements. The businesses we select will offer products and services designed to enhance our members' economic well being and make banking more convenient.

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What happens if you terminate your membership

If you terminate your membership with The Cincinnati Police Federal Credit Union, we will not share information we have collected about you, except as permitted by law.

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Employee confidentiality

Our employees are trained about the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your personal identifying information.

If you have any questions or concerns please do not hesitate to contact us.

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